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Cancellation Policy
Termination Process
1. If you hold a Monthly Committed Autopay Package, you may not terminate this Agreement until the full minimum term has expired, after such time you may terminate this Agreement by completing a Termination Form at your club or studio on or before:
(i) the 5th day of the month if your autopay date is on the 15th day of each month
(II) the 20th day of the month if your autopay date is on the 30th or last day of each month
Your contract will then expire one (1) month after the following 15th or 30th bill cycle. If we have not received your termination request in writing, your contract will automatically continue after the minimum term period by billing you on autopay each month.
2. If you hold a Prepaid Package, you may not terminate this Agreement within the Prepaid Period.
3. If you hold a Yoga Class Package, you cannot cancel this Agreement in respect of such package.
4. For the avoidance of doubt, if your request to terminate is given after the dates under Clause 1 above, then you will be charged one (1) month’s Monthly Fee, which is non-refundable, and your rights and privileges under this Agreement shall expire two (2) months after the last autopay deduction.
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Contacts
Corporate Joins:
Dane Cantwell
+852 3691 3874
For individual joins please refer to your chosen location:
Central
+852 2971 0055
Causeway Bay
+852 2970 2299
Tsim Sha Tsui
+852 8129 8800
Langham Place
+852 3691 3691
TaiKoo Place
+852 8129 1188
Cardholder Benefits
All Pure Yoga Cardholders* are entitled to the following benefits at their local Pure locations:
10% discount on all regular-priced Pure Retail merchandise
10% discount at Pure Dining
Occasional special offers and promotions at Pure locations
All Pure Yoga Cardholders from Asia (HK, Singapore and Taiwan)* are welcome to visit Pure East and Pure West studios in New York with:
US$25 drop-in day rate for any class (subject to availability) upon required presentation of Pure Card at check-in
For enquiries,
please contact:
Pure East
203 E. 86th St. @ 3rd Ave.
Jenna Baker
E: jenna.baker@pureyoga.com
T: 212.360.1888
Pure West
203 E. 86th St. @ 3rd Ave.
Jen Zweibel
E: jen.zweibel@pureyoga.com
T: 212.877.2025
* Cardholders include all active Pure contract holders. Cardholder benefits do not extend to drop-in visitors and expired contract holders.
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