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Cancellation Policy
Although your contract agreement will detail the relevant procedures, we would like to
clarify the termination procedure below:
1. If you hold a Month-to-Month Package, you may terminate this Agreement by notifying Pure in writing either on or before: (i) the 5th day of the month if your autopay date is on the 15th day of each month, or (ii) the 20th day of the month if your autopay date is on the 30th or last day of each month.
2. If you hold a Pre-paid Package, you may not terminate this Agreement within the Pre-paid Period.
3. If you hold a Yoga Class Package, you cannot cancel this Agreement in respect of such package.
4. If you hold a Monthly Term Package, you may not terminate this Agreement until the full minimum term has expired; after such time you may terminate in the same manner as under Clause 1. If we have not received your termination request in writing, your contract will automatically continue after the minimum term period.
5. If your request to terminate is given after the dates as outlined under clause 1 above, then you will be charged with one (1) month’s Monthly Fee which is non-refundable, and your rights and privileges under this Agreement shall expire two months after the last autopay deduction.
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Contacts
Corporate Joins:
Dane Cantwell
+852 3691 3874
For individual joins please refer to your chosen location:
Central
+852 2971 0055
Causeway Bay
+852 2970 2299
Tsim Sha Tsui
+852 8129 8800
Langham Place
+852 3691 3691
TaiKoo Place
+852 8129 1188
Cardholder Benefits
All Pure Yoga Cardholders* are entitled to the following benefits at Pure Centres:
10% discount off all Pure Retail
Special discount off all Pure Yoga workshops
10% discount at RED
Occasional special offers and promotions at all Pure centres
* Cardholders include all active Pure package holders. Cardholder benefits do not extend to drop in visitors and expired package holders. Cardholder benefits apply locally only.
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